Frequently Asked Question About Brother DK-1247/DK-11247

Q&A When Using DK-1247/DK-11247

Note: US model is DK-1247, European Model is DK-11247. 

Q1: Brother printer error "throws out two blanket labels" or printer blinking red. 

Answer: Brother printer incorrectly identify the label size.

Correct the "Paper Size" to DK -1247/DK-11247 size: 4.07" x 6.4" or 103mm x 164mm.

1.1 Printing with Brother P-Touch:

Solution:

Print→Media Size→Media→Select 4.07" x 6.4" or 103mm x 164mm.

More Details:

  1. Click “Print" in the upper left corner, and then go the "Media Size" section.
  2. Select DK -1247/DK-11247: 4.07" x6.4" or 103mm x 164mm under "Media"

 

1.2 Printing with Adobe PDF File and Brother Printers:

Solution:

File→Print→Printer→Select your Brother printers→Properties→Paper Size→

4.07" x 6.4" or 103mm x 164mm

More Details:

  1. Click "File" in the upper left corner, and then click "Print" in the drop-down menu.
  2. Click onthe "Printer" drop-down menu to select your Brother printer.
  3. Now click on "Properties" to the right of your printer name.
  4. Click on the "Paper Size" drop down menu and select DK -1247/DK-11247 label size: 4.07" x 6.4" or 103mm x 164mm.