How to Fix Partial Printing/Too Small Issue

Partial printing means the printed outcome is too small or only part of printed outcome that shows on the label. 

Reason: The main reason is that printing setup size is not size of your labels. 

If the set up size is 4 x 2 but label size is 4 x 6, then pritned outcome is too small. 

If the set up size is 4 x 6 but label size is 4 x 2, then printed outcome is not complete because your printer assued to print on a 4 x 6 labels instead of 4 x 2. 

Solution:The solution is change you printing set up size to match the label size. 

For Windows: Go to the ‘printer preferences’ -> ‘advanced’ -> ‘paper size’, select the correct size for the printer

For Mac:

For Mac users, select correct size on "Paper Size" in the print dialogue. For instance, you should choose the 4 x 6" for 4 x 6 labels (eg. DK-1241, Dymo 1744907). You can use the presets settings to p save these specific printing settings and avoid repeated setup.

Check Printer: If the file size is correct but still print incompletely, try to adjust your printer:

① Load no less than 4 consecutive labels into the printer.

② Press and hold FEED button, and when you hear a beep,

release the feed.

③ The printer will learn the size of the paper at this time. After the process is complete, the printer back to normal

If all above are correct but still not resolve, please email us