You are probably wondering, ‘why is my Dymo printing blank labels in the first place?’ What’s going on?
There are 5 main causes for your Dymo printing blank labels:
Printer labels are not aligned correctly
Dirty printer sensor
Corrupt or incompatible Dymo Labelwriter software (DLS)
Incorrect printing settings
Too many devices plugged into the same power strip
Let’s dig into some common fixes for each of these root causes.
Step 1: Properly Align Printer Labels
If you find your Dymo printer printing blank labels, you should make sure the spool is tightly fitted around the label roll.
First, open the top of the Dymo, as if you were going to change the roll. You will notice the label roll sits on a spool that has a flat, black plastic disc on both ends to hold the roll in place.
Go ahead and push those two discs as tight to the roll as they will go. If these discs are even slightly loose, it can result in your Dymo labelwriter 450 printing blank labels.
As a final step, be sure to slide the label guide against the label to keep it in position.
Step 2: Clean The Printer Sensor
Over time dust, debris and adhesive will start to build up on the inside of your Dymo printer.
In same cases the blockage becomes so bad that the sensor is not able to properly detect the labels.
Hence, your Dymo printing blank labels! Dymo recommends that labelwriter printers are cleaned at least once a month for reliable operation.
Method 1: Dymo Cleaning Card
Each Dymo printer comes with a single Dymo cleaning card at purchase.
First, open the top of the device and remove the label roll from the printer.
Then, remove the cleaning card for the package. Important Note: Once the package is open the cleaning card should be used immediately.
Next, feed the cleaning card into the printer just as you would labels. The printer should automatically sense the card and feed it completely through the printer. If it does not, press the feed button on the front of the device to feed the card through.
Finally, repeat this process a few times to ensure thorough cleaning.
That’s it! Once you are done you can dispose of the cleaning card and attempt to print again.
Method 2: Manual Cleaning
If the cleaning card is not effective, try manually cleaning the device.
First, lift the printer cover and remove the spool with the labels, followed by removing the face of the printer.
Next, lift the drive roller cover and check inside for any label adhesive that may be stuck there.
Now, pull the label release lever and check inside the print head for any obstructions.
You should also check underneath the sensor for any debris by using a small, bendable non-metal item. Important Note: Never insert a metal object into the printer!
Finally, use a cotton swab and an adhesive remover to wipe away any remaining adhesive.
Once cleaning is complete, reinsert the printer label spool and attempt to print. Be sure to continue following step 1 to ensure the labels are properly aligned!
Step 3: Uninstall And Reinstall Dymo Labelwriter Software (DLS)
By this step, you are confident that you have the correct, properly aligned labels and your Dymo printer is completely clean.
But still, your Dymo 450 prints blank labels?
If the problem persists, the most likely cause is a Dymo Labelwriter Software (DLS) compatibility issue. Furthermore, such compatibility issues regularly arise following routine Windows updates.
To confirm that this is the case, you can either uninstall the DLS and reinstall the prior version or you can roll back the Windows update from your PC.
Method 1: Uninstall And Reinstall DLS
First, unplug the Dymo printer USB cord.
Then, type ‘Add or remove programs‘ into the Windows search bar and select it from the menu.
Next, search for Dymo from the list, click it and select Uninstall.
Once you have uninstalled the Dymo software, go to the official Dymo Driver & Software Downloads page and locate your Dymo model. Be sure to select the prior DLS version (not the most current version that is experiencing the issue).
Now, open the downloaded software installer on your computer and through the installation steps as they appear.
Once the Dymo software installation has completed, restart your PC and plug the Dymo printer USB back into your computer. Try to print!
Method 2: Rollback Windows Update
To roll back a Windows update, open Settings, select System and click on the Recovery page.
On the Recovery page under the Recovery options section click Go back on the Previous version of Windows setting.
Dymo printing blank labels - Roll back Windows Update
Then just follow the remaining steps as prompted and on the final window select Go back to earlier build.
Step 4: Update Your Printing Settings
If you have made it this far without a fix, there is most likely an incorrect printing setting in the Dymo Label Software (DLS) or within your third party application.
First, open DLS and create a new label. Confirm that you are selecting the correct label from the list.
You should now see a completely blank label on screen. From the Designer/Insert tab, place some text on the label, and attempt to print a single label.
If the LabelWriter prints one label, then the format of the label template you were previously trying to print with is causing the issue. Design a new label template to resolve the problem.
On the other hand, if you are printing from a third party application and the LabelWriter is advancing more than one label at a time or printing incorrectly, you may have incorrect paper settings specified in your application.
To confirm this is the issue, try printing a label from DLS. If the LabelWriter prints correctly from DLS but not from your third party application, you may need to contact the application vendor to help resolve the issue.
Step 5: Unplug Additional Devices From Power Strip
As it turns out, electromagnetic interference may also be the cause of your Dymo printing blank labels.
While this problem may seem complex and unusual, the fix is straightforward and predictable.
Are any other devices using the same power strip as your Dymo printer? Perhaps a PC, light, fan or heater? Maybe all 4?
Unplug your Dymo printer and move it to an empty electrical outlet.
Interestingly enough, Dymo printer owners have reported that simply plugging the printer into an empty power outlet fixed the issue.
If you come back to your home office to find your Dymo printing blank labels, don’t worry. This is a common issue with five proven fixes.
Dymo printing blank labels – 5 Troubleshooting Steps:
Properly align the printer labels
Clean the printer sensor
Uninstall and reinstall Dymo Labelwriter Software (DLS)
Update your printing settings
Unplug additional devices from the power strip
Unfortunately, these fixes won’t prevent the issue for everyone.
After attempting each of these troubleshooting steps, if you continue to encounter your Dymo printer printing blank labels, you can submit a ticket to Dymo customer support. You can also try calling Dymo customer service at 1 (877) 289-3966.
If all else fails, you may need to swap your printer out for a new one. Notably, Dymo printers come with a 2 year limited warranty.
I hope your found these Dymo Printer troubleshooting steps helpful! If this post helped you fix your Dymo printer, or if you solved your issue some other way, be sure to leave me a comment below so that we can include it!